The internet is getting faster and faster with each passing day, but the quality of internet service you get can be just as important as the speed.
In the UK, the average download speed of a typical internet connection has risen from 4Mbps in 2010 to 11Mbps today, according to new research from the UK’s Broadband Council.
Broadband is also becoming more affordable, but even as broadband costs fall, internet service providers (ISPs) have managed to keep costs high by cutting out some of the most expensive services.
The Broadband Act 2014 (the law that came into force in 2015) made broadband a compulsory service for all people to access.
However, it has been argued that the Act has not made broadband as fast or as reliable as the competition, particularly when it comes to speeds and speeds at which people are actually using it.
In order to be included in the broadband competition, an ISP has to show it is providing the best internet service and deliver the best value to customers.
The Broadband Commission (BC) has been monitoring the broadband market to see how many providers are delivering the best service.
In a new report released today, Broadband Australia, a lobbying group for the industry, analysed data from four broadband providers – Optus, iiNet, Virgin Media and iiNet+ – to find out how well they are delivering fast internet speeds.
While Optus and Virgin Media are still ahead in the competition for fast internet, their speed is not anywhere near as fast as their rivals, with Optus showing the highest average download speeds, while Virgin Media’s average was only slightly slower than the average for its competitors.
The report also revealed that while Optus has the best average download and upload speeds in Australia, iinet and Virgin are just as slow.
iiNet and Virgin were also the only two providers to show a positive average download rate over the past year.
The BCT has also compiled a list of the 10 ISPs that deliver the fastest speeds.
Of those 10 ISPs, 10 are in the top 10 for fastest speeds, and 10 are on the top 20 for average download rates.
Of the ISPs surveyed, the only ISP to not make the top ten was Virgin Media, with its average download Speed of 3Mbps.
In the report, the Broadband Coalition said that the slow speed of the NBN is a result of a lack of investment and the fact that it has not been properly tested for reliability.
While ISPs have promised to improve their speed, the report found that the NBN has yet to deliver any meaningful improvement in the speed of its fibre to the node (FTTN) network.
The report found the NBN had a high rate of fibre to node failures, which was not being reported to NBN’s own data management systems.
The new report also found that iiNet’s average download performance was below that of its competitors in the previous year, and was only marginally better than Optus.
ii, which is part of the large iiNet group, is the largest ISP in the country, but only has about half the capacity to provide high-speed fibre to premises.
The slow speeds are the result of “sub-optimal investment”, the report concluded, and “significant and growing competition from broadband providers with significantly higher quality services.”
It also highlighted that there is still a lot of “inefficiency” in the way ISPs are delivering services.
iiTel’s average average download was about 25Mbps, but that was just 1% of iiNet customers.
This means that, on average, iiTel was delivering around 50% of its customers faster than the speed they were actually using.
It also found iiNet had a higher average speed than Virgin Media but less than Optis and Virgin, which showed that they are “unable to deliver the service to the right users”.